Privacy Policy

1. Information for the user

Who is responsible for processing your personal data?

Visobath, S.L. is the Data Controller responsible for processing the user’s personal data and informs that such data will be processed in accordance with Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 (LOPDGDD).

Why do we process your personal data and for what purpose?

Depending on the form through which we collect your personal data, it will be processed confidentially for the following purposes:

Contact form

  • To respond to inquiries or any type of request submitted by the user through the contact methods available on the website. (legitimate interest of the Controller, Art. 6.1.f GDPR)
  • To carry out statistical analysis and market research. (legitimate interest of the Controller, Art. 6.1.f GDPR)

Newsletter subscription form

  • To send newsletters, updates, offers, and online promotions. (consent of the data subject, Art. 6.1.a GDPR)

Quote request form

  • To send commercial quotations for products and services. (performance of a contract or pre-contract, Art. 6.1.b GDPR)

User registration form

  • To manage the user account and provide personalized access to the website and interactive services offered. (consent of the data subject, Art. 6.1.a GDPR)

E-commerce form

  • To manage online purchases or orders, process payments, and carry out the corresponding delivery or activation. (performance of a contract or pre-contract, Art. 6.1.b GDPR)
  • To manage, maintain, improve, or develop the services provided. (performance of a contract or pre-contract, Art. 6.1.b GDPR)
  • To conduct satisfaction and quality surveys. (legitimate interest of the Controller, Art. 6.1.f GDPR)
How long will we retain your personal data?

Personal data will be retained only for as long as necessary to fulfill the purpose of the processing or while legal obligations require their retention. Once this period has ended, the data will be securely deleted, anonymized, or destroyed using appropriate security measures.

Who do we share your personal data with?

No personal data will be disclosed to third parties unless required for the development and execution of the purposes of processing. In such cases, data may be shared with service providers with whom the Controller has signed the corresponding confidentiality and data processing agreements, in accordance with applicable regulations.

What are your rights?

The user has the right to:

  • Withdraw consent at any time.
  • Access, rectify, port, or erase their data, as well as restrict or object to its processing.
  • File a complaint with the competent supervisory authority (www.aepd.es) if they believe the processing does not comply with applicable regulations.
Contact details to exercise your rights

Visobath, S.L.
Ctra. Córdoba – Málaga, Km 68.4
14900 Lucena (Córdoba, Spain)
Email: comercial@visobath.com

2. Mandatory or optional nature of the information provided by the user

By checking the corresponding boxes and entering data in the fields marked with an asterisk (*), users freely, expressly, and unequivocally accept that their data is necessary to process their request. Providing data in the remaining fields is voluntary.

The user guarantees that the personal data provided is accurate and undertakes to notify any changes. Failure to provide all requested data may result in the services or information provided not fully meeting the user’s needs.

3. Security measures

The Data Controller complies with all provisions established in the GDPR and the LOPDGDD and applies the principles set out in Article 5 of the GDPR, ensuring that personal data is processed lawfully, fairly, and transparently, and is adequate, relevant, and limited to what is necessary for the purposes of processing.

The Controller has also implemented the technical and organizational measures necessary to protect users’ rights and freedoms and to ensure the security of personal data.

For more information about privacy safeguards, you may contact Visobath, S.L. at the address indicated above or via email at comercial@visobath.com.